Welfare: This is where the ambulance question comes in. You don’t need to remember to add “no weapons” to each and every 911 call. Otherwise, wait for the dispatcher to inquire about weapons. “Active shooter” or “shots fired” will do the trick and should be the first thing after “where” that you report. If there are live shots, say that right away. By all means, if you have seen a weapon, then report that. NOT: “I think he goes to DCCC because he kind of had that look about him.” These are examples of answers to dispatcher questions for descriptions: Red long sleeve shirt. You can put your votes in for which bad guy did it when the police come to take your statement. Answer the questions as best you can and as asked. Wait until the dispatcher asks you for descriptions of perpetrators, suspects or victims. The dispatcher may ask for more information later, but when you are first reporting, keep it as short as possible. Relay just the facts, Ma’am, and only the most current facts at that. Do not go into how the driver was speeding, for how many weeks the person has had chest pains, or what your opinion is on what caused unconsciousness. What: car accident, chest pains, unconsciousness. Sit in silence until the dispatcher speaks to you. If the danger is past, expect long pauses from the dispatcher. If the danger is immediate and ongoing, the dispatcher will give you instructions. When: Report if the danger is happening now or has already occurred. The dispatcher will send someone immediately. If you can’t speak, call from a landline when possible and leave the phone live. The dispatcher cannot tell where cell phones are calling from. Where: Know the address or cross streets of where you are. When you call 911, immediately say “This is a non-emergency police call for Haverford Township.” When reporting an emergency, follow the six W’s of 911: Where, What, When, Who, Weapons, Welfare. The Delco dispatcher will direct your call to the appropriate place. We do not have a separate non-emergency line for police here. REMEMBER: 911 is the number to call for any emergency and non-emergency police calls. Log in to the page and go up to the menu in the top bar and click on “alerts.” You can customize it to send alerts only for your firehouse, township police, etc. We’ve found the system to be spotty sometimes. Wonder what all the sirens are for but don’t want to be one of those dispatcher radio weirdos? You can try signing up for Delco Dispatch alerts. Contact your local firehouse to see how you can help.ĭelco Alerts will send you texts about different emergencies… like the wee hours tornado warning we got last week! Sure, you may be awakened for no good reason, but sign up if you want to be told of the zombie apocalypse before they are crawling up your awning. Fighting fires also requires administrative support. Lots of work goes into running a fire company. Also, all kinds of volunteers are welcome. It’s amazing what our neighbors do for us on a daily (and nightly!) basis.Īnd don’t forget to pay your dues! The money is desperately needed. Some share on-scene photos and describe their work. Some pages are updated more frequently than others. Here are the Facebook pages of each firehouse. You can keep up with their activities via social media and the Delco dispatcher service. We have 5 volunteer fire fighting companies in Haverford Township. Llanerch Fire Company brings an engine and demonstrations to a block party
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